Notice No. 1331 of 2020
1. Acronyms
2. Definition of Terms
3. Introduction
4. Purpose
5. Nature of the National Department of Water and Sanitation
6. Official languages of the Department
7. Communication with the members of the public whose language of choice is not one of the official languages of the Republic
8. Communication with members of the public whose language of choice is South African Sign Language
9. Publication of and access to this Policy
10. Complaints mechanism
11. Appeals procedure
12. Review of Policy
