Use of Official Languages Act, 2012 (Act No. 12 of 2012)

Notices

DWS Language Policy

11. Appeals procedure
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11.1 A complainant not satisfied with the decision of the DG may lodge an appeal with the Minister of Water and Sanitation.

 

11.2 The appeal must be in writing and should be lodged within one (1) month of a decision by the DG.

 

11.3 The appeal should state the name, address, and contact information of the person lodging the appeal, with full description of the complaint.

 

11.4 The appeal should be addressed to:

 

Minister of Water and Sanitation

Private Bag X350

Pretoria

0001

Email: [email protected]

 

11.5 The Minister of Water and Sanitation will consider the appeal and make a decision no later than three (3) months after the appeal was lodged, and inform the complainant (in writing) of the decision.