Skills Development Act, 1998 (Act No. 97 of 1998)RegulationsService Level Agreement Regulations, 2005Chapter 1 : Performance Management of the SETA6. |
Without limiting the generality of regulation 5, a service level agreement may include—
| (1) | the standards, criteria and targets for measuring and evaluating the level of service delivery by a SETA in— |
| (a) | performing its statutory functions; |
| (b) | meeting its targets in terms of the national skills development strategy; and |
| (c) | implementing its annual strategic plan as contemplated in regulation 5(2) |
| (2) | the reports that a SETA must submit to the Director-General for purposes of measuring and evaluating its performance, conduct and practices; |
| (3) | the format and information requirements of such annual strategic plans and reports; and |
| (4) | the details of any assistance that the Director-General is to provide to a SETA in order to enable it to perform its functions, including any time-table for providing that assistance. |