Skills Development Act, 1998 (Act No. 97 of 1998)RegulationsSETA Work-Based Learning Programme Agreement Regulations, 2018Chapter 5 : Disputes20. Referral of dispute |
| (1) | A party referring a dispute in terms of section 19(2) of the Act must submit a completed Form 7.11 published in terms of the Labour Relations Act 66 of 1995 to the Commission for Conciliation, Mediation and Arbitration. |
| (2) | A party to a dispute regarding the quality and delivery of education and training or assessment provided by a party to the agreement may refer the dispute in writing to the SETA. |
| (3) | If a dispute is not settled by the relevant SETA within 30 working days of the written submission being received, then the matter must be referred to the Department or QCTO respectively for resolution in accordance with the applicable policies and procedures of the Department or QCTO. |
| (4) | Where relevant, a party to a dispute may also use the provisions of prevailing legislation. |